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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

164 E 87Th St, New York, New York, United States, 10128

Voco The Franklin New York By Ihg, a 4-star hotel, is located on a tree-lined Upper East Side street, 9.5 miles from LaGuardia Airport. The property is 4 blocks from Central Park and the Guggenheim Museum, and 2 blocks from the subway. Nearby attractions include Museum Mile, which runs along Fifth Avenue from 82nd to 105th Streets, and the Neue Galerie, the closest museum to the hotel.

Elegant Guest Rooms

The stylish guest rooms at Voco The Franklin New York By Ihg feature plush antique beds with Egyptian cotton linens, original photographic works by Deborah Turbeville, and en suite bathrooms with Bvlgari bath products. Modern comforts include flat-screen TVs and complimentary internet access. Guests will also enjoy pillow-top mattresses with high-quality linens and cosy dressing gowns.

Dining & Breakfast

The hotel offers a French bistro-style breakfast lounge with a buffet including freshly baked muffins, scones, meats, cheeses, yogurts, and granolas. Nearby, Café Sabarsky at the Neue Galerie serves Viennese pastries and strong lattes. For dinner, Tony's Di Napoli provides family-size servings of Italian dishes like fettuccine Alfredo.

Cultural & Entertainment

Voco The Franklin New York By Ihg is near Museum Mile, home to institutions like the Cooper-Hewitt Museum and the Guggenheim. The Loews Orpheum 7, showing the latest blockbuster films, is around the corner. Guests can also explore Central Park, just 4 blocks away.

Amenities & Services

The hotel features a cozy library nook and comfortable living room for relaxation. Business amenities include laptop-friendly workspaces and free WiFi. Parking is available at CRC Parking across the street or Alan Garage adjacent to the property.

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Queen Room Hearing Accessible or Non-Smoking
Max:
2 persons
130 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Heating
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Cosy Queen Room
Max:
2 persons
130 sq. feet 
Bed options:
1 King-size bed
City view
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Double Room Roll Shower Mobility Accessible or Non Smoking
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2 persons
155 sq. feet 
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1 Double bed
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Prices and Availability

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Getting around

Transportation options available

City Centre
New York 5.3 mi
Airports
LaGuardia (LGA) 8.1 mi
Teterboro (TEB) 14.5 mi
Train
Grand Central Station 2.2 mi
Underground
86th Street IRT Lexington Avenue Line400 ft
Bus
Bus stop700 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock
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Location info

164 E 87Th St, New York, New York, United States, 10128
Map view
164 E 87Th St, New York, New York, United States, 10128
Nearby
Park
Carl Schurz Park
1600 ft
Church
Holy Trinity Episcopal Church
1700 ft
Manhattan 1049 Park Ave
Park Avenue
800 ft
Restaurants
Bocado Wine Bar & Restaurant
300 ft
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Maison Kayser
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400 ft
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1562 3rd Ave Frnt 1
Dig Inn
400 ft
1297 Lexington Avenue
Otto's Tacos
600 ft
1568 3rd Ave Corner of 88th St
The Dakota Bar
700 ft
1576 3rd Ave
Milano Market
800 ft
1582 3rd Ave
Two Little Red Hens
1400 ft
1652 2nd Ave South of 86th Street

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Guest reviews
5.0/10
based on 6 reviews
5/5 based on 66 reviews
8.2
8.2/10 based on 472 reviews
#134 of 515 hotels in New York City based on Tripadvisor
Charles
United States, March  2024
6.6/10

The hotel has a nice cozy feel to it, replicating an old brownstone but updated without losing its charm. The location is great despite being next to a large construction site, with just a few minutes walk to non-touristic areas, very nice restaurants nearby, and a good shopping area. The rooms, however, were not as good as depicted in their photos, with smelly and stained sheets and limited outlets making phone charging challenging. The service was satisfactory, with friendly and accommodating staff, especially Michael from the front desk. The breakfast was subpar, offering little and very dry croissants. Despite these drawbacks, the hotel is clean and offers a convenient stay close to museums and Central Park.

Rooms
6.0
The rooms weren't as nice as advertised, with smelly and stained sheets and a lack of outlets near the bed.
Service
7.0
The service was satisfactory, with friendly and helpful staff, especially Michael at the front desk.
Location
8.0
The location, though next to a construction site, is great for exploring non-touristic areas, with nice restaurants and shopping nearby.
Dining
5.0
The dining experience was poor, with limited and dry breakfast options.
Facilities
5.0
The hotel lacks good dining options and needs improvement in room quality.
Frank
United Kingdom, March  2024
7.6/10

The hotel's location is its strongest point, near Central Park and the Metropolitan Museum, making it ideal for those looking to explore NYC. The rooms were small but clean, reminiscent of cozy European accommodations. The service was excellent, with friendly and helpful staff. However, the breakfast options were extremely basic and disappointing.

Rooms
7.0
The rooms were small but clean, similar to small European accommodations we've stayed in before.
Service
9.0
The staff was friendly and more than helpful during my check-in and throughout my stay.
Location
9.0
The hotel's location near Central Park and Madison Avenue is excellent, making it a prime choice for exploring the city.
Dining
5.0
The breakfast provision was extremely basic and unappealing, offering minimal options.
Facilities
5.0
The hotel lacks diverse facilities, particularly in the dining area, which was disappointing.
Joe
United States, February  2024
7.8/10

The hotel was incredibly convenient, just 3 short blocks from 5th avenue and one block from the Lexington Avenue subway. The rooms were quiet, though they could use more furniture. The service was top-notch, with the front desk person Michael being very accommodating. The location was ideal for exploring New York, especially near Central Park. The dining options were limited, so breakfast was disappointing.

Rooms
8.0
The rooms were quiet, which was nice, but they could benefit from more furniture.
Service
9.0
The service was exceptional, especially from the front desk person Michael who was very accommodating.
Location
9.0
The location was incredibly convenient, just 3 short blocks from 5th avenue and one block from the Lexington Avenue subway.
Dining
6.0
The dining options were a bit limited, and the breakfast was disappointing.
Facilities
7.0
The hotel features an antique elevator and a miniature sink in the bathroom, adding unique charm to the stay.
Michael
United Kingdom, February  2024
8.4/10

The hotel has nicely appointed, spotless, quiet, and comfortable rooms, although they could use more electrical outlets and tend to be cold. The close proximity of rooms can lead to noise from the halls. The service is super friendly, especially Michael at the front desk, who is very accommodating, helpful, pleasant, and polite. The location is excellent, with easy access to Museum Mile, Central Park, Fifth Avenue, and subway stations. The dining experience may be lacking, with minimal breakfast options and dim lighting. The hotel lacks dining variety and value for money.

Rooms
7.0
The rooms were nicely appointed, spotless, quiet, and comfortable, but could use more electrical outlets and were always cold. They are very close together, and you can hear people in the halls.
Service
9.0
The service was super friendly, with Michael at the front desk being very helpful, accommodating, pleasant, and polite.
Location
9.0
The location was excellent, being close to Central Park, Museum Mile, Fifth Avenue, and subway stations.
Dining
5.0
The dining options were limited and the experience was not as expected, with minimal breakfast offerings and poor lighting.
Facilities
Jimmy
United Kingdom, October  2023
7.4/10

The hotel offers small but comfortable rooms with some limitations like minimal outlets and tiny bathrooms. The location is excellent, near a subway station and Central Park, but lacks vibrant restaurant options. The service is accommodating, especially the front desk person, Michael, yet the dining options could use improvement.

Rooms
7.0
The rooms are tiny and the bathrooms are super tiny, but they are clean with great water pressure, though hot water isn't always consistent.
Service
9.0
The service is very accommodating, especially by the front desk person Michael. Check-in and check-out are fast. Housekeeping is friendly.
Location
8.0
The hotel is conveniently located near a subway station and moments from Central Park. There are nice restaurants nearby and good shopping areas, but not many evening outing options.
Dining
6.0
The dining experience could have been better with more variety and fresher options. The classic dishes did not live up to expectations.
Facilities
7.0
The elevator is old and requires opening the door to enter or exit. The closet in the room can get blocked by the end table, causing inconvenience.
Donald
United States, August  2023
7.0/10

The hotel's location is perfect, just steps away from Central Park and close to the subway, making it a great base for exploring the Upper East Side. The rooms, though small, have been nicely renovated with new bathrooms. The service was friendly and helpful, despite a minor issue with record-keeping. The dining options were basic and lacked lactose-free choices, but the homemade pastries were a highlight.

Rooms
7.0
The rooms, albeit small, were beautifully redecorated with new bathrooms.
Service
8.0
The service was incredibly friendly and helpful, though there was a door issue during our stay.
Location
9.0
The hotel's location is amazing-close to Central Park, museums, and near the subway for easy access to midtown.
Dining
5.0
The dining options were extremely basic, but the homemade pastries were a pleasant surprise.
Facilities
6.0
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Rooms and Guests2 Guests, 1 Room